TRADE GURU INTERNATIONAL TRANINGS ACADEMY

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About Us

PRIVACY POLICY

Effective Date: July 3, 2026

1. Introduction

TRADE GURU INTERNATIONAL TRANINGS ACADEMY (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, process, disclose, and protect your information when you visit our website, enroll in our training programs, communicate with us, or use any of our educational and related services.

This Privacy Policy has been prepared in accordance with applicable laws of India and incorporates privacy principles consistent with the requirements of the Meta (WhatsApp Business Platform) and Rich Communication Services (RCS) Business Messaging policies.

By accessing our website, submitting your information, registering for our services, or communicating with us through WhatsApp, RCS, email, telephone, or any other communication channel, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your information as described herein.

2. Information We Collect

To provide our services effectively, TRADE GURU INTERNATIONAL TRANINGS ACADEMY may collect different categories of information.

A. Personal Information

We may collect information including:

  • Full name
  • Mobile number
  • Email address
  • Residential or correspondence address
  • Date of birth (where applicable)
  • Educational qualifications
  • Professional details
  • Course preferences
  • Payment-related information
  • Identity verification information where legally required

You voluntarily provide this information while:

  • Filling enquiry forms
  • Registering for courses
  • Requesting callbacks
  • Contacting customer support
  • Participating in workshops
  • Making payments
  • Downloading educational materials

B. Device Information

When you access our website or online learning platforms, we may automatically collect technical information such as:

  • IP address
  • Browser type
  • Operating system
  • Device model
  • Language settings
  • Date and time of access
  • Pages visited
  • Referring website
  • Session duration
  • Network information
  • Diagnostic logs

This information helps us improve website performance, troubleshoot technical issues, and enhance user experience.

C. Cookies and Similar Technologies

Our website may use cookies, web beacons, pixels, local storage, and similar technologies to:

  • Remember user preferences
  • Maintain secure sessions
  • Analyze website traffic
  • Improve website functionality
  • Personalize user experience
  • Measure marketing effectiveness
  • Prevent fraud and unauthorized access

Users may modify browser settings to disable cookies; however, doing so may affect certain website features.

D. WhatsApp & RCS Communication Data

If you communicate with TRADE GURU INTERNATIONAL TRANINGS ACADEMY using WhatsApp Business or RCS messaging, we may process:

  • Mobile number
  • Message content voluntarily shared
  • Delivery status
  • Read receipts (where available)
  • Communication timestamps
  • Customer support history
  • Template message records
  • Opt-in and opt-out preferences

We process such information only for legitimate educational, customer service, and operational purposes and in accordance with applicable platform policies.

3. Purpose of Data Collection

Your information is collected for lawful and legitimate business purposes, including:

  • Course registration
  • Student verification
  • Admission processing
  • Customer support
  • Issuing invoices and receipts
  • Delivering educational content
  • Managing online and offline training
  • Sending class schedules and reminders
  • Conducting assessments
  • Issuing certificates
  • Improving our services
  • Maintaining security
  • Preventing fraud
  • Complying with legal obligations
  • Responding to regulatory requests
  • Sending promotional communications where you have provided consent

We do not collect personal information for purposes unrelated to our educational or business activities without appropriate notice or consent.

4. Consent for WhatsApp & RCS Data Processing

By voluntarily providing your mobile number and opting to receive communications, you expressly consent to TRADE GURU INTERNATIONAL TRANINGS ACADEMY contacting you through the official WhatsApp Business Platform and Rich Communication Services (RCS).

These communications may include:

  • Admission confirmations
  • Course enrollment updates
  • Payment confirmations
  • Batch schedules
  • Examination notifications
  • Assignment reminders
  • Certificate updates
  • Customer support responses
  • Service notifications
  • Promotional offers (only where permitted by law and based on your consent)

You may withdraw your consent for promotional communications at any time by following the unsubscribe instructions or contacting us directly. Withdrawal of consent does not affect essential transactional or service-related communications necessary for delivering the services you have requested.

5. Legal Basis for Processing

TRADE GURU INTERNATIONAL TRANINGS ACADEMY processes personal information based on one or more of the following legal grounds, as applicable under Indian law:

  • Your consent.
  • Performance of a contract or pre-contractual measures.
  • Compliance with legal and regulatory obligations.
  • Protection of our legitimate business interests, provided such interests do not override your rights and freedoms.
  • Prevention of fraud, abuse, and unauthorized activities.
  • Protection of our legal rights and those of our students, staff, and business partners.

6. How We Use Collected Data

Information collected by us may be used to:

  • Deliver training programs and educational services.
  • Verify student identity.
  • Process admissions and registrations.
  • Manage course attendance.
  • Provide customer support.
  • Send invoices, receipts, and payment reminders.
  • Improve course quality and website functionality.
  • Analyze service usage and performance.
  • Maintain internal records.
  • Conduct audits and quality assurance.
  • Respond to legal requests.
  • Protect against unauthorized access and cyber threats.
  • Communicate important updates through email, SMS, WhatsApp, or RCS in accordance with applicable laws and platform requirements.

We process only the minimum amount of personal information reasonably necessary to fulfill these purposes.

7. Data Retention & Deletion

TRADE GURU INTERNATIONAL TRANINGS ACADEMY retains personal information only for as long as necessary to:

  • Provide our services.
  • Maintain educational records.
  • Comply with legal, tax, accounting, and regulatory obligations.
  • Resolve disputes.
  • Enforce contractual rights.
  • Maintain business continuity and security.

When personal information is no longer required, it is securely deleted, anonymized, or destroyed using reasonable technical and organizational measures, unless a longer retention period is required by applicable law.

8. Data Sharing with Third Parties (Meta, Google, Telecom Operators)

To deliver our services effectively, we may share limited personal information with trusted third parties where necessary and legally permissible. Such parties may include:

  • Meta Platforms for WhatsApp Business messaging.
  • Google and supported RCS service providers for Rich Communication Services.
  • Telecom operators involved in message delivery.
  • Payment gateway providers for secure transaction processing.
  • Cloud hosting and infrastructure providers.
  • IT support and cybersecurity service providers.
  • Government authorities or regulators where disclosure is required by applicable law or a valid legal process.

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

All third-party service providers are expected to maintain appropriate security measures and process personal information only for authorized purposes in accordance with applicable contractual and legal obligations.

9. Security Measures & Encryption

TRADE GURU INTERNATIONAL TRANINGS ACADEMY implements reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

Our security measures may include:

  • Secure servers and hosting environments.
  • Access controls based on business need.
  • Password-protected systems.
  • Data encryption where appropriate.
  • Network monitoring.
  • Firewall protection.
  • Periodic security reviews.
  • Employee confidentiality obligations.
  • Secure payment processing through authorized providers.

While we strive to protect your information using industry-accepted practices, no method of electronic transmission or storage can be guaranteed to be completely secure. Users are encouraged to protect their own account credentials and devices from unauthorized access..

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